Privacy Policy

Elta Smith Ltd

Your privacy is important to me and I operate in compliance with the General Data Protection Regulation (GDPR). This privacy policy explains how I use the personal data I collect from you when you visit my website or contact me.

Data I collect

I collect, use and store data about you which may include the following:

  • Personal information directly provided by you. This may include:
    • Identity Data: first name and last name
    • Contact Data: email address(es), telephone number(s) and physical address(es)
  • Technical and usage data, which are not personally identifiable on their own, although they can approximately identify the geographic location of your point of connectivity to the internet. These data are provided when you visit my website and may include:
    • Internet protocol (IP) address, type of device, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website
    • Information about how you use my website (e.g. pages visited, order of pages visited)

How I collect, use and store your data

Most of the personal information I process is provided to me directly by you through:

  • Direct interaction when you fill in a form on my website or correspond with me by email, phone, post or in person. 
  • Automated technologies when you visit my website. I may collect information about your equipment, browsing patterns or actions.

I use the information that you have given me to email you my newsletter or share information about my services, as well as to understand how my website is being used. 

Under GDPR, the lawful bases I rely on for processing this information is your consent and my legitimate interest to improve and focus my services. You can remove your consent at any time. You can do this by contacting me at [email protected].

I follow generally accepted standards to store and protect the personal information I collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

Marketing

I obtain your consent before contacting you by email to send you my newsletter or information about my services. If you have agreed to receive marketing, you may always opt out.

You have the right at any time to stop me from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact me at [email protected].

What are your data protection rights?

I would like to make sure you are fully aware of your General Data Protection Rights, which include your right to:

  • Access, correct or erase your data 
  • Object to the processing of your data 
  • Request that I restrict the processing of your data 
  • Request the transfer of your data
  • Withdraw your consent for me to process your data

You are not required to pay any charge for exercising your rights. If you make a request, I have 30 days to respond to you.

Please contact me at [email protected] if you wish to make a request.

How I use and manage cookies

Cookies are text files placed on my computer to collect standard Internet log information and visitor behaviour information. When you visit my website, I may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. 

I use cookies to improve your experience on my website, for example, to assist with functionality, so that I remember your previously selected preferences and to track how many people visit my site, where they go on the site, and in what order they visit certain pages. 

You can set your browser not to accept cookies, and you can remove cookies from your browser. However, in a few cases, some of my website features may not function as a result.

Other information

Privacy policies of other websites

My website contains links to other websites. My privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.

Changes to my privacy policy

I keep my privacy policy under regular review. This privacy policy was last updated on 20 September 2021.

How to contact me

If you have any questions about my privacy policy, the data I hold about you, or you would like to exercise your data protection rights, please do not hesitate to contact me.

It is important that the personal data I hold about you is accurate and current. Please keep me informed if your personal data changes during your relationship with me.

E-mail me: [email protected]

Call me: +44 (0) 7540 239762

Write to me: Ty Canol, Llangenny, Crickhowell, NP8 1HF, United Kingdom

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at [email protected].

If you feel that I have not addressed your concern in a satisfactory manner or wish to report a complaint, you may contact the Information Commissioner’s Office.

ICO website: https://www.ico.org.uk

Helpline number: 0303 123 1113